Boston Matthews believe in supporting their customers.

Dedicated Customer Support Departments in the UK & USA ensure that Spare Parts and Technical Support is available throughout the world.

Machine records and engineering data spanning over 50 years are stored on computer ensuring a fast and accurate retrieval of the precise component you require.

Boston Matthews carries a large support stock of spare parts in the U.K and U.S.A, accessed by a bar code system to ensure at least 99.97% of all orders are despatched the same day.

Remote Customer Support Link -

The latest addition to the 'Customer Support Services' Department. Boston Matthews technical support team can now 'link-up' into the new PLC controlled machines allowing engineers to troubleshoot and problem solve anywhere in the world, 24hr's a day.

Commissioning & Training

Skilled commissioning engineers provide complete training so that your operators are fully aware of the entire extrusion system enabling you to achieve maximum performance.